Negotiations

1. Film in the standard version.

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2. Film with subtitles.

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3. Film with subtitles and pauses. Listen and repeat after the speaker.

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4. Film with subtitles and narration.

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Exercise 1
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Exercise 2
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Exercise 3
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Exercise 4
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Exercise 5
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Transport of goods

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moduł 25.2, There are many ways to deliver a cargo to its destination. A lot depends on the properties of the transported goods and the time it will spend on the road. Let's take a look at different situations. Refrigerated trucks are used to transport perishable goods such as, f.ex., fish. That ensures that fresh goods are delivered to the recipient. Dry goods such as sand or gravel can be transported by land. We use dump trucks in car transport. In rail transport we use special wagons. Cisterns can be used to transport liquid or gas goods. Cisters carrying dangerous materials must be specially marked.Sample ADR table to mark petrol transport. Correct selection of the means of transport for the transported cargo can minimize the danger of damage on the road.
Exercise 6
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Exercise 7
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Exercise 8
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Exercise 9
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Online sales

The company introduces online sales. Internal information.

Dear employees,

The company is currently implementingm2228ef0c7c0d902a_1498570392478_0implementing a strategy based on information technology.

Starting from the new year, a new form of salesm2228ef0c7c0d902a_1498570400289_0form of sales of our products will be launched on the internet.

For that purpose, a nationwide online shopm2228ef0c7c0d902a_1498570403030_0online shop is organized. Later, the coverage will be extended to the Benelux countries. The assortment of goodsm2228ef0c7c0d902a_1498570405439_0assortment of goods will be greatly expanded. It will cover over 50 categoriesm2228ef0c7c0d902a_1498570408295_0categories. Delivery options will be provided by courier companies. We are also analysing the possibility of receiving purchased products at affiliate shopsm2228ef0c7c0d902a_1498570410774_0affiliate shops with which we will sign relevant contracts. Theprocessing of the ordersm2228ef0c7c0d902a_1498570413108_0processing of the orders will also be possible through payment „on collection”m2228ef0c7c0d902a_1498570415558_0payment „on collection”. In order to increase the attractiveness of our online offer, we will experimentally offer the possibility of free returnm2228ef0c7c0d902a_1498570417657_0free return of purchased goods in the first quarter.

For the purpose of ensuring high quality of service, keepers of commodity groups will be appointed and a customer service officem2228ef0c7c0d902a_1498570420237_0customer service officewill be organised.

Regards,

Sales Director.

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Exercise 10
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moduł 25.2
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Buisness activity classification

This is the content of an e‑mail. The company is expanding its activity and therefore it is necessary to update the registration data.

Mrs. Teresa,

next month we are introducing the sales of car parts and motor vehicles repairs to our offer.

Therefore, we need toupdatem2228ef0c7c0d902a_1498570937102_0update the necessary data resulting from the expansion of our business for the statisticsm2228ef0c7c0d902a_1498570939504_0statistics, recordsm2228ef0c7c0d902a_1498570941924_0records, documentationm2228ef0c7c0d902a_1498570943857_0documentation and accountingm2228ef0c7c0d902a_1498570946115_0accounting needs. For this purpose you should use the Polish Classification of Activities. Please assign the new types of our activitiesm2228ef0c7c0d902a_1498570948201_0new types of our activities appropriately and send me this information with assignments to sections, departmentsm2228ef0c7c0d902a_1498570953603_0departments, groupsm2228ef0c7c0d902a_1498570956078_0groups, classesm2228ef0c7c0d902a_1498570958474_0classesand subclassesm2228ef0c7c0d902a_1498570960803_0subclasses.

In order to update the data our classified activitiesm2228ef0c7c0d902a_1498570962670_0classified activities should also be sent to relevant external registers.

Regards,

Jan

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Exercise 11
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moduł 25.2
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Documents archiving

Internal note regarding documents storage in the company.

The lastinspectionm2228ef0c7c0d902a_1498571710149_0inspection showed irregularities in our documentation. We were having a hard time finding the necessary statementsm2228ef0c7c0d902a_1498571712368_0necessary statements.

I remind you that documents are archivedm2228ef0c7c0d902a_1498571714311_0documents are archived divided into: external foreign documentsm2228ef0c7c0d902a_1498571716758_0external foreign documents, external own documentsm2228ef0c7c0d902a_1498571718656_0external own documents, and collective documentsm2228ef0c7c0d902a_1498571720521_0collective documents. Documens of various types in each group are archived separately. We keep records by month and in chronological orderm2228ef0c7c0d902a_1498571722606_0chronological order. Documents must be adequately protectedm2228ef0c7c0d902a_1498571724638_0protected against unauthorized access. For this purpose, the current documentsm2228ef0c7c0d902a_1498571726567_0current documents are

stored in bindersm2228ef0c7c0d902a_1498571728924_0binders in closed filling cabinetsm2228ef0c7c0d902a_1498571732256_0closed filling cabinets before being sent to the archive. There cannot be a situation where they are laying on

the desk after the work is over.

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Exercise 12
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Filing a complaint

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Exercise 13
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Exercise 14
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Exercise 15
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Pictures

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Game 1

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Game 2

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Interest note (documents archiving)

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Exercise 16
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Dictionary

Accounting (n. U) əˈkaʊn.tɪŋ
Accounting (n. U) əˈkaʊn.tɪŋ

Rachunkowości

Affiliate shops (n. plural) əˈfɪlieɪt ʃɒps
Affiliate shops (n. plural) əˈfɪlieɪt ʃɒps

Punkty partnerskie

Assortment of goods (phrase) əˈsɔːtmənt ɒv ɡʊdz
Assortment of goods (phrase) əˈsɔːtmənt ɒv ɡʊdz

Asortyment towarów

Binders with documents (compound noun) ˈbaɪndə wɪð ˈdɒkjəmənts
Binders with documents (compound noun) ˈbaɪndə wɪð ˈdɒkjəmənts

Segregatory z dokumentami

Bonus (n. C) ˈbəʊnəs
Bonus (n. C) ˈbəʊnəs

Bonus

Chronological order (n. C, U) ˌkrɒn.əˈlɒdʒ.ɪ.kəl ˈɔː.dər
Chronological order (n. C, U) ˌkrɒn.əˈlɒdʒ.ɪ.kəl ˈɔː.dər

Porządek chronologiczny

Cistern (n. C) ˈsɪs.tən
Cistern (n. C) ˈsɪs.tən

Cysterna

Class (n. plural) klɑːs
Class (n. plural) klɑːs

Klasa

Classified activities (n. plural) ˈklæsɪfaɪd ækˈtɪvətiz
Classified activities (n. plural) ˈklæsɪfaɪd ækˈtɪvətiz

Sklasyfikowane rodzaje działalności

Closed filing cabinets (compound noun) kləʊzd faɪlɪŋ ˈkæbɪnəts
Closed filing cabinets (compound noun) kləʊzd faɪlɪŋ ˈkæbɪnəts

Zamknięte szafy

Collective documents (n. plural) kəˈlektɪv ˈdɒkjəmənts
Collective documents (n. plural) kəˈlektɪv ˈdɒkjəmənts

Dokumenty zbiorcze.

Complaint (n. C) kəmˈpleɪnt
Complaint (n. C) kəmˈpleɪnt

Reklamacja

Credit card (n. C) ˈkred.ɪt ˌkɑːd
Credit card (n. C) ˈkred.ɪt ˌkɑːd

Karta kredytowa

Current documents (n. plural) ˈkʌrənt ˈdɒkjəmənts
Current documents (n. plural) ˈkʌrənt ˈdɒkjəmənts

Bieżące dokumenty

Customer service office (n. C) ˈkʌs.tə.mər ˈsɜː.vɪs ˈɒf.ɪs
Customer service office (n. C) ˈkʌs.tə.mər ˈsɜː.vɪs ˈɒf.ɪs

Biuro obsługi klienta

Dangerous goods (n. plural) ˈdeɪndʒᵊrəs ɡʊdz
Dangerous goods (n. plural) ˈdeɪndʒᵊrəs ɡʊdz

Niebezpieczne materiały

Department (n. C) dɪˈpɑːt.mənt
Department (n. C) dɪˈpɑːt.mənt

Dział

Description of the damage (phrase) dɪˈskrɪpʃᵊn ɒv ðiː ˈdæmɪdʒ
Description of the damage (phrase) dɪˈskrɪpʃᵊn ɒv ðiː ˈdæmɪdʒ

Opis uszkodzenia

Do shopping (phrase) du ˈʃɒpɪŋ
Do shopping (phrase) du ˈʃɒpɪŋ

Zrobić zakupy

Document archiving (n. U) ˈdɒk.jə.mənt ˈɑːkaɪvɪŋ
Document archiving (n. U) ˈdɒk.jə.mənt ˈɑːkaɪvɪŋ

Archiwizowanie dokumentów

Documentation (n. U) ˌdɒk.jə.menˈteɪ.ʃən
Documentation (n. U) ˌdɒk.jə.menˈteɪ.ʃən

Dokumentacje

Documentation inspection (n. C, U) ˌdɒk.jə.menˈteɪ.ʃən ɪnˈspek.ʃən
Documentation inspection (n. C, U) ˌdɒk.jə.menˈteɪ.ʃən ɪnˈspek.ʃən

Kontrola dokumentacji

Dry goods (n. plural) draɪ ɡʊdz
Dry goods (n. plural) draɪ ɡʊdz

Towary sypkie

Dump truck (n. C) dʌmp trʌk
Dump truck (n. C) dʌmp trʌk

Wywrotka

External foreign documents (n. plural) ɪkˈstɜːnᵊl ˈfɒrɪn ˈdɒkjəmənts
External foreign documents (n. plural) ɪkˈstɜːnᵊl ˈfɒrɪn ˈdɒkjəmənts

Dokumenty zewnętrzne obce

External own documents (n. plural) ɪkˈstɜːnᵊl əʊn ˈdɒkjəmənts
External own documents (n. plural) ɪkˈstɜːnᵊl əʊn ˈdɒkjəmənts

Dokumenty zewnętrzne własne,

External registries (n. plural) ɪkˈstɜːnᵊl ˈredʒɪstriz
External registries (n. plural) ɪkˈstɜːnᵊl ˈredʒɪstriz

Zewnętrzne rejestry

Form of complaint (phrase) fɔːm ɒv kəmˈpleɪnt
Form of complaint (phrase) fɔːm ɒv kəmˈpleɪnt

Forma reklamacji

Form of sales (compound noun) fɔːm ɒv seɪlz
Form of sales (compound noun) fɔːm ɒv seɪlz

Forma sprzedaży

Free return (phrase) friː rɪˈtɜːn
Free return (phrase) friː rɪˈtɜːn

Bezpłatny zwrot

Fresh products (n. C) freʃ ˈprɒdʌkts
Fresh products (n. C) freʃ ˈprɒdʌkts

Świeży towar

Gas goods (n. plural) ɡæs ɡʊdz
Gas goods (n. plural) ɡæs ɡʊdz

Towary gazowe

Give a discount (phrase) ɡɪv eɪ ˈdɪskaʊnt
Give a discount (phrase) ɡɪv eɪ ˈdɪskaʊnt

Udzielić rabatu, Dać upust

Greatly expanded (adj.) ˈɡreɪt.li ɪkˌspæn.dɪd
Greatly expanded (adj.) ˈɡreɪt.li ɪkˌspæn.dɪd

Znacznie rozszerzony

Group (n. C) ɡruːp
Group (n. C) ɡruːp

Grupa

High price (n. C) haɪ praɪs
High price (n. C) haɪ praɪs

Wysoka cena

Implementation (n. U) ˌɪmplɪmenˈteɪʃən
Implementation (n. U) ˌɪmplɪmenˈteɪʃən

Wdrażanie

Liquid goods (n. plural) ˈlɪkwɪd ɡʊdz
Liquid goods (n. plural) ˈlɪkwɪd ɡʊdz

Towary ciekłe

Lower price (phrase) ˈləʊər praɪs
Lower price (phrase) ˈləʊər praɪs

Niższa cena

Manufacturer’s external service (compound noun) ˌmænjəˈfæktʃᵊrəz ɪkˈstɜːnᵊl ˈsɜːvɪs
Manufacturer’s external service (compound noun) ˌmænjəˈfæktʃᵊrəz ɪkˈstɜːnᵊl ˈsɜːvɪs

Serwis zewnętrzny producenta.

Necessary statements (n. plural) ˈnesəsəri ˈsteɪtmənts
Necessary statements (n. plural) ˈnesəsəri ˈsteɪtmənts

Niezbędne zestawienia

Offer a product (phrase) ˈɒfər eɪ ˈprɒdʌkt
Offer a product (phrase) ˈɒfər eɪ ˈprɒdʌkt

Zaoferować produkt

Online shop (n. C) ˈɒn.laɪn ʃɒp
Online shop (n. C) ˈɒn.laɪn ʃɒp

Sklep internetowy

Payment (n. U) ˈpeɪmənt
Payment (n. U) ˈpeɪmənt

Płatność

Payment “on collection” (phrase) ˈpeɪ.mənt ɒn kəˈlek.ʃən
Payment “on collection” (phrase) ˈpeɪ.mənt ɒn kəˈlek.ʃən

Płatności „za pobraniem”

Perishable goods (n. plural) ˈper.ɪ.ʃə.bəl ɡʊdz
Perishable goods (n. plural) ˈper.ɪ.ʃə.bəl ɡʊdz

Produkty łatwopsujące

Processing of the order (phrase) ˈprəʊsesɪŋ ɒv ðiː ˈɔːdə
Processing of the order (phrase) ˈprəʊsesɪŋ ɒv ðiː ˈɔːdə

Realizacja zmówienia

Product category (n. C) ˈprɒd.ʌkt ˈkæt.ə.ɡri
Product category (n. C) ˈprɒd.ʌkt ˈkæt.ə.ɡri

Kategoria produktu

Product subject to warranty complaint (phrase) ˈprɒd.ʌkt ˈsʌb.dʒekt tə wɒr.ən.ti kəmˈpleɪnt
Product subject to warranty complaint (phrase) ˈprɒd.ʌkt ˈsʌb.dʒekt tə wɒr.ən.ti kəmˈpleɪnt

Towar reklamowany

Proof of purchase (compound noun) pruːf ɒv ˈpɜːtʃəs
Proof of purchase (compound noun) pruːf ɒv ˈpɜːtʃəs

Dowód zakupu

Protected documents (n. plural) prəˈtektɪd ˈdɒkjəmənts
Protected documents (n. plural) prəˈtektɪd ˈdɒkjəmənts

Zabezpieczone dokumenty

Protective film (n. C) prəˈtektɪv fɪlm
Protective film (n. C) prəˈtektɪv fɪlm

Folia ochronna

Purchase cost (n. C) ˈpɜːtʃəs kɒst
Purchase cost (n. C) ˈpɜːtʃəs kɒst

Koszt zakupu

Records (n. plural) ˈrekɔːdz
Records (n. plural) ˈrekɔːdz

Ewidencje

Refrigerated truck / reefer (n. C) rɪˈfrɪdʒəreɪtɪd trʌk / ˈriːfəʳ
Refrigerated truck / reefer (n. C) rɪˈfrɪdʒəreɪtɪd trʌk / ˈriːfəʳ

Chłodnia

Sales offer (n. C) seɪlz ˈɒfər
Sales offer (n. C) seɪlz ˈɒfər

Oferta sprzedaży

Section (n. C) ˈsek.ʃən
Section (n. C) ˈsek.ʃən

Sekcja

Shipping costs (compound noun) ʃɪpɪŋ kɒsts
Shipping costs (compound noun) ʃɪpɪŋ kɒsts

Koszty wysyłki

Special wagon (n. C) ˈspeʃəl ˈwæɡən
Special wagon (n. C) ˈspeʃəl ˈwæɡən

Specjalny wagon

Specially marked (adj.) ˈspeʃ.əl.i mɑːkt
Specially marked (adj.) ˈspeʃ.əl.i mɑːkt

Specjalne oznaczenie

Stamped warranty card (compound noun) stæmpt wɒr.ən.ti kɑːd
Stamped warranty card (compound noun) stæmpt wɒr.ən.ti kɑːd

Podbita karta gwarancyjna

Statistics (n. plural) stəˈtɪs·tɪks
Statistics (n. plural) stəˈtɪs·tɪks

Statystyki

Subclass (n. plural) ˈsʌbklɑːs
Subclass (n. plural) ˈsʌbklɑːs

Podklasa

Terms of warranty (compound noun) tɜrmz ɒv ˈwɒrᵊnti
Terms of warranty (compound noun) tɜrmz ɒv ˈwɒrᵊnti

Warunki gwarancji

This year product (phrase) ðɪs jɪər ˈprɒdʌkt
This year product (phrase) ðɪs jɪər ˈprɒdʌkt

Model z bieżącego roku

Transport (v.) trænˈspɔːt
Transport (v.) trænˈspɔːt

Transportować

Types of activity (phrase) taɪps ɒv ækˈtɪvəti
Types of activity (phrase) taɪps ɒv ækˈtɪvəti

Rodzaje działalności

Update data (phrase) ʌpˈdeɪt ˈdeɪ.tə
Update data (phrase) ʌpˈdeɪt ˈdeɪ.tə

Zaktualizować dane

Warranty (n. C, U) ˈwɒrənti
Warranty (n. C, U) ˈwɒrənti

Gwarancja

Warranty card (compound noun) wɒr.ən.ti kɑːd
Warranty card (compound noun) wɒr.ən.ti kɑːd

Karta gwarancyjna

Warranty repair (compound noun) ˈwɒr.ən.ti rɪˈpeər
Warranty repair (compound noun) ˈwɒr.ən.ti rɪˈpeər

Naprawa gwarancyjna