E-resource LOGISTICS
Wholesale store turnover decrease and corrective actions
1. Film in the standard version.
![](https://static.zpe.gov.pl/portal/f/res-minimized/RjWYgCIFGnM8j/1/1urlOGzOe9cRjevsOVxbiuiEzkhovePA.jpg)
Film dostępny na portalu epodreczniki.pl
The film presents a conversation between the boss of a wholesale store network and his employee. The reason for the meeting is the gradual decrease in the turnover of the company’s wholesale stores. During the conversation, they discuss the reasons of the decrease and plan corrective actions. Dialog przedstawia rozmowę szefa sieci hurtowni z pracownicą. Powodem spotkania jest obserwowany od pewnego czasu sukcesywny spadek obrotów hurtowni. Podczas rozmowy omawiają przyczyny takiego stanu rzeczy i planują działania naprawcze.
2. Film with subtitles.
![](https://static.zpe.gov.pl/portal/f/res-minimized/RgsedkDJOexrZ/1/2Ly7KLCAAiS4umque02e4Lxu3ucuWOfY.jpg)
Film dostępny na portalu epodreczniki.pl
The film presents a conversation between the boss of a wholesale store network and his employee. The reason for the meeting is the gradual decrease in the turnover of the company’s wholesale stores. During the conversation, they discuss the reasons of the decrease and plan corrective actions. Dialog przedstawia rozmowę szefa sieci hurtowni z pracownicą. Powodem spotkania jest obserwowany od pewnego czasu sukcesywny spadek obrotów hurtowni. Podczas rozmowy omawiają przyczyny takiego stanu rzeczy i planują działania naprawcze.
3. Film with subtitles and pauses. Listen and repeat after the speaker.
![](https://static.zpe.gov.pl/portal/f/res-minimized/RlYTSPDsUSNY5/1/GFuR28inZ2IUqgugVafbznt9m3Ciadx4.jpg)
Film dostępny na portalu epodreczniki.pl
The film presents a conversation between the boss of a wholesale store network and his employee. The reason for the meeting is the gradual decrease in the turnover of the company’s wholesale stores. During the conversation, they discuss the reasons of the decrease and plan corrective actions. Dialog przedstawia rozmowę szefa sieci hurtowni z pracownicą. Powodem spotkania jest obserwowany od pewnego czasu sukcesywny spadek obrotów hurtowni. Podczas rozmowy omawiają przyczyny takiego stanu rzeczy i planują działania naprawcze.
4. Film with subtitles and narration.
![](https://static.zpe.gov.pl/portal/f/res-minimized/RZcRWzI352Lbi/1/247T7Dfos225oAig5iK28eO4FawXbbPS.jpg)
Film dostępny na portalu epodreczniki.pl
The film presents a conversation between the boss of a wholesale store network and his employee. The reason for the meeting is the gradual decrease in the turnover of the company’s wholesale stores. During the conversation, they discuss the reasons of the decrease and plan corrective actions. Dialog przedstawia rozmowę szefa sieci hurtowni z pracownicą. Powodem spotkania jest obserwowany od pewnego czasu sukcesywny spadek obrotów hurtowni. Podczas rozmowy omawiają przyczyny takiego stanu rzeczy i planują działania naprawcze.
After watching the film “Wholesale store turnover decrease and corrective actions”, decide, which of the following sentences are true, and which are false.
Po obejrzeniu filmu „Spadek obrotów hurtowni i działania naprawcze”, zdecyduj, które z poniższych zdań są prawdziwe, a które fałszywe.
Prawda | Fałsz | |
The boss wants to talk about the increase in the turnover of the company’s wholesale stores. | □ | □ |
One manufacturer of paints and varnishes has left the market. | □ | □ |
The employee has found another paint supplier. | □ | □ |
The new supplier’s distribution channels are organized differently and the transport of products to the company’s wholesale stores is much cheaper than in the case of the previous supplier. | □ | □ |
There are numerous intermediaries in the whole distribution channel. Each of them imposes their own profit margin. | □ | □ |
The boss suggests negotiating with the new supplier. | □ | □ |
The employee believes the company answers all the needs of the customers. | □ | □ |
The employee and the boss agree to start with a market research. | □ | □ |
Exercises
After watching the film “Wholesale store turnover decrease and corrective actions”, choose the correct answer.
Po obejrzeniu filmu „Spadek obrotów hurtowni i działania naprawcze”, wybierz prawidłową odpowiedź.
there, There, they're, Their, their, They're, They're, their, there, their, they're, they're, Their, they're, There, They're, there's, There, they're, Their, there, their, their, there
Unfortunately, .............. distribution channels are organized differently.
.............. new to the market.
.............. are numerous intermediaries in the whole distribution channel.
Each of them imposes .............. own profit margin.
I think .............. an information gap.
.............. not interested in buying certain products we actually have on offer.
From what I’ve heard, .............. paints are of the best quality.
I think .............. located in the city center.
After watching the film “Wholesale store turnover decrease and corrective actions”, match the Polish words/phrases with their English equivalents.
Po obejrzeniu filmu „Spadek obrotów hurtowni i działania naprawcze”, połącz polskie słowa/zwroty z ich angielskimi odpowiednikami.
transport, negotiate, information gap, build the product range, product, distribution channel, retailer, supplier, warehouse, profit margin
dostawca | |
kanał dystrybucyjny | |
transport | |
marża | |
negocjować | |
towar | |
magazyn | |
budować asortyment | |
luka informacyjna | |
detalista |
Distribution channels
![](https://static.zpe.gov.pl/portal/f/res-minimized/RWuB3peSWqEbO/1/1yOa7ddY4L5yAtNQvJsym1eh5vGBmCf7.jpg)
Film dostępny na portalu epodreczniki.pl
The animation explains what a distribution channel is, and presents its various types. Animacja wyjaśnia, czym jest kanał dystrybucji i przedstawia jego różne rodzaje.
After watching the animation “Distribution channels”, fill in the gaps in the sentences. Use the word bank.
Po obejrzeniu animacji „Kanały dystrybucji”, uzupełnij luki w zdaniach. Skorzystaj z banku słów.
food distributors, direct distribution, car manufacturers, banks, distribution channel with two intermediaries, distribution channel, distribution channel with one intermediary, intermediaries
A distribution channel includes all ........................................................................................ engaged in the sales process and present between the manufacturer and consumer.
The ........................................................................................ structure is different for industrial articles and services, and for consumer goods and services.
........................................................................................ from the manufacturer to the consumer is a distribution channel without any intermediaries.
The ........................................................................................ is a distribution channel that needs a retailer.
The ........................................................................................ is a distribution channel that needs a retailer and a wholesale store.
Direct distribution is usually used by .........................................................................................
The distribution channel with one intermediary is usually used by .........................................................................................
The distribution channel with two intermediaries is usually used by .........................................................................................
Exercises
After watching the animation “Distribution channels”, choose the correct verb form in the following sentences.
Po obejrzeniu animacji „Kanały dystrybucji”, wybierz prawidłową formę czasownika w poniższych zdaniach.
presentough, done, involve, involved, buyed, presented, useed, beed, sold, used, doed, usd, involveed, did, keep, be, kept, boughed, presentied, keeped, selled, been, bought, solled
Everything has ...................... included here.
We have ...................... our offer to all your partners.
I’m afraid we have never ...................... this model.
She has never ...................... herself in such operations, but I’m sure she’ll manage.
We have ...................... the goods in one of our wholesale stores.
I’m sure the car has already been .......................
I’ve ...................... the necessary research and I have some questions.
I’ve ...................... some goods from them recently, have you?
IT distribution support
The hypertext material is a short article from a professional magazine. It presents different types of IT systems used in logistics and company management. It shortly characterizes the pros and cons of the presented systems.
Hipertekst jest krótkim artykułem z czasopisma branżowego. Przedstawia rodzaje systemów informatycznych wykorzystywanych w logistyce i zarządzaniu przedsiębiorstwami. Zawiera krótką charakterystykę wad i korzyści takich systemów.
Functional company
Each person managing logistics processes knows that, up to a point, it is a decision‑making process. It should take into account various aspects of the company’s structure and the specifics of its functioning. In order to plan it well and ensure its efficient run, a large amount of datadata from various sources is necessary. Such data can only be provided by ***IT systems.******IT systems.*** In their basic functionalityfunctionality scope, they concentrate on supporting the process of delivering finished products to the customers.
The most common IT systems supporting distributiondistribution processes include:
1. ERP (Enterprise Resource Planning SystemEnterprise Resource Planning System);
2. SCM (Supply Chain Management SystemSupply Chain Management System);
3. WMS (Warehouse Management SystemWarehouse Management System);
4. CRM (Customer Relationship Management SystemCustomer Relationship Management System).
The implementation of such systems results in significant benefits. The operating costs of distribution centersdistribution centers decrease. The efficiency of distribution centers and their quality of operation increases, and personnel costspersonnel costs decrease.
Is this an ideal solution? Unfortunately, it isn’t. Such systems also have disadvantages. One of them are too high expectations of the system userssystem users regarding implementation effects. Other disadvantages include the personnel’s unwillingness to implement new solutions, or their lack of engagement in ***project realization.******project realization.*** An inaccurate definition of the “standard” of an IT system is yet another disadvantage.
Each entrepreneur knows their company’s needs. As a result, they can implement an optimum IT system.
After reading the hypertext document “IT distribution support”, match the Polish words/phrases with their English equivalents.
Po przeczytaniu dokumentu hipertekstowego „Komputerowe wspomaganie dystrybucji”, połącz polskie słowa/zwroty z ich angielskimi odpowiednikami.
distribution, functionality, personnel cost, Customer Relationship Management System, data, project realization, Warehouse Management System, Supply Chain Management System, Enterprise Resources Planning System, system user
dane | |
dystrybucja | |
funkcjonalność | |
realizacja projektu | |
System Planowania Zasobów Przedsiębiorstwa | |
System Zarządzania Łańcuchem Dostaw | |
System Zarządzania Magazynem | |
System Zarządzania Relacjami z Klientami | |
użytkownik systemu | |
koszt osobowy |
Recruitment for a new position
![](https://static.zpe.gov.pl/portal/f/res-minimized/RVxrZE5lBfNn6/1/6Df3OOEkUo2tC4EphlNrgZnaJTyszp7n.jpg)
Film dostępny na portalu epodreczniki.pl
The audio material is an announcement made via the broadcast system of a chain of wholesale stores. The announcement concerns the recruitment process for new positions. It is directed at the current personnel. Sekwencja audio jest ogłoszeniem emitowanym przez pracowniczy radiowęzeł sieci hurtowni. Ogłoszenie dotyczy rekrutacji prowadzonej na nowe stanowiska pracy. Skierowane jest do obecnych pracowników firmy.
After listening to the audio recording “Recruitment for a new position”, fill in the gaps in the sentences. Use the word bank.
Po wysłuchaniu nagrania audio „Rekrutacja na nowe stanowiska pracy”, uzupełnij luki w zdaniach. Skorzystaj z banku słów.
warehouses, outlets, specialist shops, development of their infrastructure, means of transport, distribution center, de-consolidation, positions
The company has completed a large investment project connected with the .......................................................................
...................................................................... , where larger lots of products can be stored and kept, have been commissioned.
They will also enable the company to run goods ...................................................................... processes.
The company has invested in their own .......................................................................
This has given the company a chance to create a ...................................................................... of materials and construction chemicals.
The company is still looking for new .......................................................................
The company is mostly focused on ...................................................................... and large-format stores.
These changes also involve new .......................................................................
Exercises
After listening to the audio recording “Recruitment for a new position”, choose the correct adjective or adverb.
Po wysłuchaniu nagrania audio „Rekrutacja na nowe stanowiska pracy”, wybierz prawidłowy przymiotnik lub przysłówek.
larged, interested, competition-like, competitioned, organizational, mostingly, organization, new, largely, largely, interestingly, interesting, good, goodly, large, newed, competitive, well, mostly, mostedly, newly, organized, larged, larger
We have completed a ................................ investment project connected with the development of our infrastructure.
We have already started implementing some ................................ changes.
We have commissioned warehouses where ................................ lots of products can be stored and kept.
We’re still looking for ................................ outlets.
We are ................................ focused on specialist shops and large-format stores.
The implementation of attractive financing systems for shops should give us a ................................ edge.
All employees ................................ in professional advancement and development should report to the HR Department.
A ................................ command of IT systems supporting our logistic processes will be an additional advantage.
Health and safety instructions for operating forklift trucks (stackers)
![The text document presents a fragment of a health and safety instruction for operating forklift trucks (stackers). Dokument tekstowy przedstawia fragment instrukcji bhp przy obsłudze wózków widłowych (sztaplarek).](https://static.zpe.gov.pl/portal/f/res-minimized/Ra1wwFuIMljaW/1/1PMUf3AMW3xwRF2Akv3SkGlm9czR2FMQ.jpg)
Gallery
Crossword and Typos
![](https://static.zpe.gov.pl/portal/f/res-minimized/RPbspuGnUgEt8/1/ThcXYwovlyrH18ZVVEbD2GXTGrJyjy9K.jpg)
Zasób interaktywny dostępny pod adresem https://zpe.gov.pl/a/DPolZ2vcm
![](https://static.zpe.gov.pl/portal/f/res-minimized/R55h7YQorFPF6/1/1lxqVu3mAE9YGUCmaT17kne3uCXuGsdf.jpg)
Zasób interaktywny dostępny pod adresem https://zpe.gov.pl/a/DPolZ2vcm
Dictionary
strefa przyjęć
agent
artykuł
bank
pokrywa silnika
budować asortyment
ciężar ładunku
przewóz
konsument
System Zarządzania Relacjami z Klientami
dane
dekonsolidacja
dystrybucja
centrum dystrybucji
kanał dystrybucyjny
strategia dystrubucji
system dystrybucji
bezpieczeństwo jazdy
zaciągać hamulec
System Planowania Zasobów Przedsiębiorstwa
równa droga
wózek widłowy
widły
funckjonalność
suwnica
instrukcja bhp
stacyjka
luka informacyjna
instrukcja zakładowa
pośrednik
system informatyczny
składować
sklep wielkopowierzchniowy
załadować
producent
badanie rynku
negocjować
oferta
zamawiać
rynek zbytu
dopuszczalna nośność wózka
koszt osobowy
towar
marża
realizacja projektu
nabywca
umowa kupna‑sprzedaży
strefa wydań
detalista
sprzedaż
usługa
pochyłość
sygnał dźwiękowy
sklep specjalistyczny
kierownica
zaopatrywać się
strefa składowania
magazynować
dostawca
System Zarządzania Łańcuchem Dostaw
użytkownik systemu
transkacja
transport
trasa transportowa
towar nieuszkodzony
wyładować
magazyn
System Zarządzania Magazynem
proces magazynowania
koło
hurtowania
hurtownik