After watching the film connect the Polish terms with their English counterparts. Po obejrzeniu filmu połącz polskie terminy z ich angielskim odpowiednikami.
After watching the film complete the sentences with correct words and expressions. Use the word bank. Po obejrzeniu filmu uzupełnij zdania odpowiednimi wyrazami lub frazami. Skorzystaj z banku słów.
Have you read the .......................................... for the last quarter?
There was a big .......................................... of shampoo.
I think we should take action to get rid of ..........................................
I would like to completely get rid of the .......................................... we withdrawn from stores.
We can also prepare a ..........................................
We have already made a preliminary ..........................................
The information will be put in our .......................................... and on our website.
Please prepare and print out the necessary .......................................... for the shops.
m1c124df90408a01e_1498566139478_0
Analysis of client’s preferences
RMTZ5SFIRURQl1
moduł 25.1, Reader:The study of the client’s preferences can be conducted in a few ways. First we need to set some study objectives. Then we can consider which research tool we want to use. After we have selected the tool, it is good to indicate the method of implementation. In that case, it will be, for example, places in which the study will take place. When we have selected the method of study implementation, we are facing another task. It is key to properly formulate the questions for the study. We must remember the study objective! What are the needs and expectations of clients towards the productsand services?What are our clients guided when selecting a product, a service?What are the clients preferences towards prices, product quality, service standards?How are customers divided regarding demographic, social, psychological features?And many other crucial data. After conducting the reasarch, we still have to gather and analyse its results. Then we can move on to formulating the conclusions. Well conducted study of client preferences is crucial in building competition advantage of a product, a company.
moduł 25.1, Reader:The study of the client’s preferences can be conducted in a few ways. First we need to set some study objectives. Then we can consider which research tool we want to use. After we have selected the tool, it is good to indicate the method of implementation. In that case, it will be, for example, places in which the study will take place. When we have selected the method of study implementation, we are facing another task. It is key to properly formulate the questions for the study. We must remember the study objective! What are the needs and expectations of clients towards the productsand services?What are our clients guided when selecting a product, a service?What are the clients preferences towards prices, product quality, service standards?How are customers divided regarding demographic, social, psychological features?And many other crucial data. After conducting the reasarch, we still have to gather and analyse its results. Then we can move on to formulating the conclusions. Well conducted study of client preferences is crucial in building competition advantage of a product, a company.
moduł 25.1, Reader:The study of the client’s preferences can be conducted in a few ways. First we need to set some study objectives. Then we can consider which research tool we want to use. After we have selected the tool, it is good to indicate the method of implementation. In that case, it will be, for example, places in which the study will take place. When we have selected the method of study implementation, we are facing another task. It is key to properly formulate the questions for the study. We must remember the study objective! What are the needs and expectations of clients towards the productsand services?What are our clients guided when selecting a product, a service?What are the clients preferences towards prices, product quality, service standards?How are customers divided regarding demographic, social, psychological features?And many other crucial data. After conducting the reasarch, we still have to gather and analyse its results. Then we can move on to formulating the conclusions. Well conducted study of client preferences is crucial in building competition advantage of a product, a company.
m1c124df90408a01e_1499012601602_0
Exercise 5
RDrFIblaX7XKh1
moduł 25.1
moduł 25.1
m1c124df90408a01e_1499012640083_0
Exercise 6
RS5cLULhzczRk1
moduł 25.1
moduł 25.1
After familiarising yourself with the animation decide whether the sentences are true or false. Po zapoznaniu się z animacją zdecyduj, czy twierdzenie jest prawdziwe, czy nie.
It is crucial to formulate the survey questions correctly., The new product on the market is a shaver., The study will determine the price preferences of the client., The target group are students under 25 years of age., First the research purposed needs to be set., Client preference study can only be conducted in one way., The research tools include survey and direct interview., The client preference study that is well conducted helps to build competition advantage of the product.
TRUE
FALSE
m1c124df90408a01e_1499012648497_0
Exercise 7
R1MTGSTp7Npk71
moduł 25.1
moduł 25.1
After watching the animation choose the correct answer. Po obejrzeniu animacji wybierz prawidłową odpowiedź.
in one way, origin and place of residence, the target group, price preferences, the research goals, method, competitive advantage of the product., a relation with the client., Survey, the survey questions, the product price, time, the product, Direct interview, Product quality, Contest with prizes, cost, Warranty peroid, a company image., the education and working status, in a lot of ways, Door-to-door service, the advertising budget, in many ways
Client preference study can be conducted ..........................................................................
First we need to introduce ..........................................................................
Next we need to determine ..........................................................................
Crucial are .......................................................................... of the clients.
.......................................................................... is not a research tool.
After selecting the research tool it is good to indicate the .......................................................................... of realisation.
.......................................................................... has a meaning to the client.
The client preference study that is well conducted helps to build ..........................................................................
m1c124df90408a01e_1499012659253_0
Exercise 8
R1WNAlTGBExRS1
moduł 25.1
moduł 25.1
After watching the animation complete the sentences with words and expressions. Use the word bank. Po obejrzeniu animacji uzupełnij zdania odpowiednimi wyrazami lub frazami. Skorzystaj z banku słów.
First we need to set some .......................................... objectives.
The .......................................... are men aged 25-35.
Once we have chosen the research method, we are facing another ..........................................
It is key to properly formulate the .......................................... for the study.
It is essential to learn the .......................................... and expectations of the clients?
It is worth to examine .......................................... of the clients with regards to prices, quality of products, standards of service.
We should examine the customers for their demographic, social and .......................................... features.
A well conducted clients preference study is crucial in building the .......................................... of the product
m1c124df90408a01e_1498566297419_0
Copyright in advertisement
Meeting of the advertising campaign team
We need to prepare an advertising campaignm1c124df90408a01e_1524134692368_0advertising campaign of a new productm1c124df90408a01e_1524135073632_0new product. The customerm1c124df90408a01e_1524221102048_0customer has clearly described his requirements. We have to prepare two advertising filmsm1c124df90408a01e_1498566745485_0advertising films, three ads in an audio form and five advertising bannersm1c124df90408a01e_1498566748034_0advertising banners which will be placed on the internet. Moreover, we need to design four promotionalT‑shirt printsm1c124df90408a01e_1498566750545_0T‑shirt prints. We need to observe the legal limitationsm1c124df90408a01e_1498566752685_0legal limitations during project design. Pay also attention to the provisionsm1c124df90408a01e_1498566757167_0provisions on advertisementm1c124df90408a01e_1498566754882_0advertisement in mass mediam1c124df90408a01e_1498566759117_0mass media. Remember about the terms of usem1c124df90408a01e_1498566761305_0terms of use of other people’s songsm1c124df90408a01e_1498566763222_0other people’s songs that can be found in the copyrightm1c124df90408a01e_1498566765116_0copyright. The knowledge of the limitations will allows us to avoid serious financial consequencesm1c124df90408a01e_1498566766925_0financial consequences and accusations of dishonest competitionm1c124df90408a01e_1498566769662_0dishonest competition.
moduł 25.1, Reader:The study of the client’s preferences can be conducted in a few ways. First we need to set some study objectives. Then we can consider which research tool we want to use. After we have selected the tool, it is good to indicate the method of implementation. In that case, it will be, for example, places in which the study will take place. When we have selected the method of study implementation, we are facing another task. It is key to properly formulate the questions for the study. We must remember the study objective! What are the needs and expectations of clients towards the productsand services?What are our clients guided when selecting a product, a service?What are the clients preferences towards prices, product quality, service standards?How are customers divided regarding demographic, social, psychological features?And many other crucial data. After conducting the reasarch, we still have to gather and analyse its results. Then we can move on to formulating the conclusions. Well conducted study of client preferences is crucial in building competition advantage of a product, a company.
moduł 25.1, Reader:The study of the client’s preferences can be conducted in a few ways. First we need to set some study objectives. Then we can consider which research tool we want to use. After we have selected the tool, it is good to indicate the method of implementation. In that case, it will be, for example, places in which the study will take place. When we have selected the method of study implementation, we are facing another task. It is key to properly formulate the questions for the study. We must remember the study objective! What are the needs and expectations of clients towards the productsand services?What are our clients guided when selecting a product, a service?What are the clients preferences towards prices, product quality, service standards?How are customers divided regarding demographic, social, psychological features?And many other crucial data. After conducting the reasarch, we still have to gather and analyse its results. Then we can move on to formulating the conclusions. Well conducted study of client preferences is crucial in building competition advantage of a product, a company.
moduł 25.1, Reader:The study of the client’s preferences can be conducted in a few ways. First we need to set some study objectives. Then we can consider which research tool we want to use. After we have selected the tool, it is good to indicate the method of implementation. In that case, it will be, for example, places in which the study will take place. When we have selected the method of study implementation, we are facing another task. It is key to properly formulate the questions for the study. We must remember the study objective! What are the needs and expectations of clients towards the productsand services?What are our clients guided when selecting a product, a service?What are the clients preferences towards prices, product quality, service standards?How are customers divided regarding demographic, social, psychological features?And many other crucial data. After conducting the reasarch, we still have to gather and analyse its results. Then we can move on to formulating the conclusions. Well conducted study of client preferences is crucial in building competition advantage of a product, a company.
We would like to show you results of researchm1c124df90408a01e_1524135295942_0results of research conducted from 01.10.2017 to 08.10.2017. The research was on detergents.
Target groupm1c124df90408a01e_1498568079106_0Target group: age 22‑55, sex – female, place of residence – city over 10 thousand inhabitants. In the study, we had 5453
respondents participating. The studies have been carried out using the method of call interviewm1c124df90408a01e_1524135434450_0call interview. The results analysism1c124df90408a01e_1498568093654_0The results analysis will
allow us to properly place our new productm1c124df90408a01e_1524134841812_0new product on the market.
Below are selected compiled resultsm1c124df90408a01e_1498568096831_0compiled results:
- 58% of the respondentsm1c124df90408a01e_1498568088918_0respondents are interested in the new product,
- detergent price medianm1c124df90408a01e_1498568099696_0median for 50 washings is 30 PLN,
- the maximumm1c124df90408a01e_1498568102055_0maximum preferred weight of the detergent box is 10 kg,
- the averagem1c124df90408a01e_1498568104111_0average number of laundy was 206,
- the spread of preferencem1c124df90408a01e_1498568106494_0spread of preference of form of the detergent: 52% powder, 33% gel in a bottle, 15% washing capsules.
In case of any questions, please contact our company.
On the basis of hypertext 2 connect the Polish terms with their English counterparts. Na podstawie hipertekstu 2 połącz polskie terminy z ich angielskim odpowiednikami.
analiza wyników, maksymalna waga, mediana, respondent, średnia ilość, wyniki badań, grupa docelowa, wywiad telefoniczny, rozkład preferencji, opracowanie wyników
test results
target group
responder
phone interview
analysis of results
results compilation
median
maximum weight
average amount
preferences spread
m1c124df90408a01e_1499013105264_0
Exercise 11
RcJARlbSjgTM51
moduł 25.1
moduł 25.1
After familiarising yourself with the text decide whether the sentences are true or false. Po zapoznaniu się z tekstem zdecyduj, czy twierdzenie jest prawdziwe, czy nie.
3. The survey was conducted online., 4. Less than five thousand people answered the questions., 7. Gel in a bottle has the interest of one-third of respondents., 5. More than a half of the respondents are interested in the new product., 6. Clients prefer washing capsules., 8. The respondents are not interested in packaging heavier than 10 kg., 1. The research was conducted in Autumn 2017., 2. Adult women were surveyed.
TRUE
FALSE
m1c124df90408a01e_1498568493791_0
Marketing plan
Order of preparing a marketing plan.
Mr Tomasz,
please preparem1c124df90408a01e_1498568748803_0prepare a new marketing planm1c124df90408a01e_1498568751456_0marketing plan till the end of the quarter. Please, address the existing products in regard to the domestic marketm1c124df90408a01e_1524135524528_0domestic market in particular. Please focus on elements that will allow to improve our situation on the marketm1c124df90408a01e_1498568755865_0situation on the market with regards to our competitionm1c124df90408a01e_1498568757896_0competition. When preparing the plan, please also remember our strategic goalsm1c124df90408a01e_1524135641450_0strategic goals. Because I need a plan that is possible to implement, please coordinate the financial capabilitiesm1c124df90408a01e_1498568762357_0financial capabilities with the accounting department.
As you know, we have certain difficulties with products from the X category. A marketing plan for that group of products will also be necessary. That plan will be treated as an initial project that we will be working on till the end of the year. It will be modified.m1c124df90408a01e_1498568766168_0modified. I remind you to contact the accounting departmentm1c124df90408a01e_1498568764313_0accounting department. It is very crucial that the department verifies the plan assumptions from the financial approach.
At a later time we will discuss also a marketing plan including foreign marketsm1c124df90408a01e_1498568768634_0foreign markets. But for now, please focus on the domestic market.
On the basis of the text complete the sentences with correct words or expressions. Use the word bank. Na podstawie tekstu uzupełnij zdania odpowiedni wyrazami lub frazami. Skorzystaj z banku słów.
situation on the market, accounting department, foreign markets, modified, domestic market, prepare, Financial capabilities, strategic goals
Please .............................................. a new marketing plan.
Crucial is the contact with the ..............................................
Please remember about ..............................................
The initial project will be ..............................................
First we should focus on ..............................................
Then our actions will also include ..............................................
We want to focus on improving ..............................................
.............................................. need to be discussed with the accounting department.
After listening to the recording complete the sentences with correct words or expressions.Po wysłuchaniu nagrania uzupełnij zdania odpowiednimi wyrazami lub frazami. Skorzystaj z banku słów.
We have received the .................... of the last analysis of the market marketing research
What does the situation on the .................... look like?
What worries us are the .................... on the Italian market.
There is a dynamic .................... in sales.
In the southern part of the country there is a .................... in supply.
Are we talking about a particular ....................?
I will look into the ....................
I will make suitable ....................
m1c124df90408a01e_1499013169911_0
Exercise 14
RR59dcIYxOfr01
moduł 25.1
moduł 25.1
m1c124df90408a01e_1499013179727_0
Exercise 15
R1RTywTVxoAly1
moduł 25.1
moduł 25.1
On the basis of the recording connect the Polish terms with their English counterparts. Na podstawie nagrania połącz polskie terminy z ich angielskim odpowiednikami.
badania, braki w zaopatrzeniu, asortyment, decyzja, sytuacja, analiza marketingowa, wyniki, sprzedaż rośnie dynamicznie, problemy, rynek
marketing analysis
assortment
research
shortages in supply
decision
problems
market
sales growing dynamically
situation
results
m1c124df90408a01e_1498569243271_0
Pictures
Familiarize yourself with the drawings and match the right activity: direct interview, phone interview, survey study
After familiarising yourself with the template document decide whether the sentences are true or false. Po zapoznaniu się z dokumentem wzorcowym zdecyduj, czy twierdzenie jest prawdziwe, czy nie.
Prawda
Fałsz
Marketing program consists of three steps.
□
□
Corrective actions are an indispensable element of the program.
□
□
Marketing plan is not subjected to control.
□
□
SWOT analysis is essential in the planning stage.
□
□
Concentrating on the product is an important element of the planning.
□
□
Setting main goals is an important element of the planning.
□
□
Control stage can be omitted.
□
□
Implementation stage does not require any corrective actions.
□
□
m1c124df90408a01e_1498569424200_0
Dictionary
mdfdg9b16f51376978c1_1498134dfdg9b_186
accounting (n. U) əˈkaʊn.tɪŋ
accounting (n. U) əˈkaʊn.tɪŋ
księgowość
mi4di9916f51376978c1_1498134i4di99_477
action (n. C) ˈæk.ʃən
action (n. C) ˈæk.ʃən
działanie
md8bckh16f51376978c1_1498134d8bckh_573
advertising banner (n. C) ˈæd.və.taɪ.zɪŋ ˈbæn.ər
advertising banner (n. C) ˈæd.və.taɪ.zɪŋ ˈbæn.ər
baner reklamowy
mm8m4hh16f51376978c1_1498134m8m4hh_539
advertising campaign (n. C) ˈæd.və.taɪ.zɪŋ kæmˈpeɪn
advertising campaign (n. C) ˈæd.və.taɪ.zɪŋ kæmˈpeɪn
kampania reklamowa
mf4gba816f51376978c1_1498134f4gba8_133
advertising film (n. C) ˈæd.və.taɪ.zɪŋ fɪlm
advertising film (n. C) ˈæd.və.taɪ.zɪŋ fɪlm
film reklamowy
miib6eg16f51376978c1_1498134iib6eg_117
advertising newspaper (n. C) ˈæd.və.taɪ.zɪŋ ˈnjuːzˌpeɪ.pər
advertising newspaper (n. C) ˈæd.və.taɪ.zɪŋ ˈnjuːzˌpeɪ.pər
gazetka reklamowa
mmfgnbf16f51376978c1_1498134mfgnbf_267
analysis (n. C, U) əˈnæl.ə.sɪs
analysis (n. C, U) əˈnæl.ə.sɪs
analiza
mnj7dba16f51376978c1_1498134nj7dba_765
assortment (n. C) əˈsɔːt.mənt
assortment (n. C) əˈsɔːt.mənt
asortyment
m759cja16f51376978c1_1498134759cja_434
carry out a research (phrase) ˈkær.i aʊt ə rɪˈsɜːtʃ
carry out a research (phrase) ˈkær.i aʊt ə rɪˈsɜːtʃ
przeprowadzić badanie
mdcab3816f51376978c1_1498134dcab38_877
carrying out a study (phrase) ˈkæriɪŋ aʊt ə ˈstʌdi
carrying out a study (phrase) ˈkæriɪŋ aʊt ə ˈstʌdi
realizacja badania
m5eae5i16f51376978c1_14981345eae5i_175
client (n. C) ˈklaɪ.ənt
client (n. C) ˈklaɪ.ənt
klient
mchjeac16f51376978c1_1498134chjeac_786
client’s preferences (n. plural) klaɪənts ˈprefᵊrᵊnsɪz
client’s preferences (n. plural) klaɪənts ˈprefᵊrᵊnsɪz
preferencje klienta
mbjnkmd16f51376978c1_1498134bjnkmd_394
clients’ needs (n. plural) klaɪənts niːdz
clients’ needs (n. plural) klaɪənts niːdz
potrzeby klientów
mn2dbfk16f51376978c1_1498134n2dbfk_504
competition (n. U) ˌkɒm.pəˈtɪʃ.ən
competition (n. U) ˌkɒm.pəˈtɪʃ.ən
konkurencja
mgehk4c16f51376978c1_1498134gehk4c_345
competitive advantage (n. C, U) kəmˈpet.ɪ.tɪv ədˈvɑːn.tɪdʒ
competitive advantage (n. C, U) kəmˈpet.ɪ.tɪv ədˈvɑːn.tɪdʒ
przewaga konkurencyjna
m9hc6j316f51376978c1_14981349hc6j3_563
consumer (n. C) kənˈsjuːmə
consumer (n. C) kənˈsjuːmə
konsument
mdedmdg16f51376978c1_1498134dedmdg_399
copyright (n. C, U) ˈkɒp.i.raɪt
copyright (n. C, U) ˈkɒp.i.raɪt
prawo autorskie
mai26ff16f51376978c1_1498134ai26ff_158
cosmetic (n. C) kɒzˈmet.ɪk
cosmetic (n. C) kɒzˈmet.ɪk
kosmetyk
mf7ceem16f51376978c1_1498134f7ceem_848
cost (n. C) kɒst
cost (n. C) kɒst
koszt
mdf9g8d16f51376978c1_1498134df9g8d_479
customer (n. C) ˈkʌs.tə.mər
customer (n. C) ˈkʌs.tə.mər
zleceniodawca
m3j8mec16f51376978c1_14981343j8mec_947
customer survey (n. C) ˈkʌs.tə.mər ˈsɜː.veɪ
customer survey (n. C) ˈkʌs.tə.mər ˈsɜː.veɪ
badanie klienta
mn3am6216f51376978c1_1498134n3am62_409
decision (n. C) dɪˈsɪʒ.ən
decision (n. C) dɪˈsɪʒ.ən
decyzja
mek8jch16f51376978c1_1498134ek8jch_367
decrease in sales (phrase) dɪˈkriːs ɪn seɪlz
decrease in sales (phrase) dɪˈkriːs ɪn seɪlz
spadek sprzedaży
mmei6h216f51376978c1_1498134mei6h2_695
demographic characteristic (n. C) ˌdem.əˈɡræf.ɪk ˌkær.ək.təˈrɪs.tɪk
demographic characteristic (n. C) ˌdem.əˈɡræf.ɪk ˌkær.ək.təˈrɪs.tɪk
cecha demograficzna
mbchfhf16f51376978c1_1498134bchfhf_461
direct interview (n. C) daɪˈrekt ˈɪn.tə.vjuː
direct interview (n. C) daɪˈrekt ˈɪn.tə.vjuː
wywiad bezpośredni
mmkak6c16f51376978c1_1498134mkak6c_155
dishonest competition (n. U) dɪˈsɒn.ɪst ˌkɒm.pəˈtɪʃ.ən
dishonest competition (n. U) dɪˈsɒn.ɪst ˌkɒm.pəˈtɪʃ.ən
nieuczciwa konkurencja
mcdgcc216f51376978c1_1498134cdgcc2_543
domestic market (n. C) dəˈmes.tɪk ˈmɑː.kɪt
domestic market (n. C) dəˈmes.tɪk ˈmɑː.kɪt
rynek krajowy
mmeieag16f51376978c1_1498134meieag_149
drugstore (n. C) ˈdrʌɡ.stɔːr
drugstore (n. C) ˈdrʌɡ.stɔːr
drogeria
mbh2ehn16f51376978c1_1498134bh2ehn_468
dynamic increase in sales (phrase) daɪˈnæm.ɪk ɪnˈkriːs ɪn seɪlz
dynamic increase in sales (phrase) daɪˈnæm.ɪk ɪnˈkriːs ɪn seɪlz
dynamiczny wzrost sprzedaży
meaegbc16f51376978c1_1498134eaegbc_213
estimate the sales size (phrase) ˈes.tɪ.meɪt ðə seɪlz saɪz
estimate the sales size (phrase) ˈes.tɪ.meɪt ðə seɪlz saɪz
oszacować wielkość sprzedaży
mbcabcc16f51376978c1_1498134bcabcc_278
expectation (n. C) ˌek.spekˈteɪ.ʃən
expectation (n. C) ˌek.spekˈteɪ.ʃən
oczekiwanie
mk95g6e16f51376978c1_1498134k95g6e_977
financial consequence (n. C) faɪˈnæn.ʃəl ˈkɒn.sɪ.kwəns
financial consequence (n. C) faɪˈnæn.ʃəl ˈkɒn.sɪ.kwəns
konsekwencja finansowa
m26nhh416f51376978c1_149813426nhh4_697
financial possibility (n. C) faɪˈnæn.ʃəl ˌpɒs.əˈbɪl.ə.ti
financial possibility (n. C) faɪˈnæn.ʃəl ˌpɒs.əˈbɪl.ə.ti