Drag and drop to match the appropriate definition to each word. a customer Możliwe odpowiedzi: 1. a product that is sold at less than its usual price, 2. an amount of money that is taken off the usual cost, 3. sending money from the bank account, 4. a piece of paper or an electronic document that shows that goods or services have been paid for, 5. to buy an item, 6. a person who buys in a store, 7. to give money in exchange for products or services, 8. an act or process of selling something or selling cheaper than usual, 9. a container used for carrying purchases, 10. a small piece of printed paper that gives you the right to buy something at a cheaper price to purchase Możliwe odpowiedzi: 1. a product that is sold at less than its usual price, 2. an amount of money that is taken off the usual cost, 3. sending money from the bank account, 4. a piece of paper or an electronic document that shows that goods or services have been paid for, 5. to buy an item, 6. a person who buys in a store, 7. to give money in exchange for products or services, 8. an act or process of selling something or selling cheaper than usual, 9. a container used for carrying purchases, 10. a small piece of printed paper that gives you the right to buy something at a cheaper price a shopping basket Możliwe odpowiedzi: 1. a product that is sold at less than its usual price, 2. an amount of money that is taken off the usual cost, 3. sending money from the bank account, 4. a piece of paper or an electronic document that shows that goods or services have been paid for, 5. to buy an item, 6. a person who buys in a store, 7. to give money in exchange for products or services, 8. an act or process of selling something or selling cheaper than usual, 9. a container used for carrying purchases, 10. a small piece of printed paper that gives you the right to buy something at a cheaper price to pay in cash Możliwe odpowiedzi: 1. a product that is sold at less than its usual price, 2. an amount of money that is taken off the usual cost, 3. sending money from the bank account, 4. a piece of paper or an electronic document that shows that goods or services have been paid for, 5. to buy an item, 6. a person who buys in a store, 7. to give money in exchange for products or services, 8. an act or process of selling something or selling cheaper than usual, 9. a container used for carrying purchases, 10. a small piece of printed paper that gives you the right to buy something at a cheaper price a discount Możliwe odpowiedzi: 1. a product that is sold at less than its usual price, 2. an amount of money that is taken off the usual cost, 3. sending money from the bank account, 4. a piece of paper or an electronic document that shows that goods or services have been paid for, 5. to buy an item, 6. a person who buys in a store, 7. to give money in exchange for products or services, 8. an act or process of selling something or selling cheaper than usual, 9. a container used for carrying purchases, 10. a small piece of printed paper that gives you the right to buy something at a cheaper price to pay by bank transfer Możliwe odpowiedzi: 1. a product that is sold at less than its usual price, 2. an amount of money that is taken off the usual cost, 3. sending money from the bank account, 4. a piece of paper or an electronic document that shows that goods or services have been paid for, 5. to buy an item, 6. a person who buys in a store, 7. to give money in exchange for products or services, 8. an act or process of selling something or selling cheaper than usual, 9. a container used for carrying purchases, 10. a small piece of printed paper that gives you the right to buy something at a cheaper price a special offer Możliwe odpowiedzi: 1. a product that is sold at less than its usual price, 2. an amount of money that is taken off the usual cost, 3. sending money from the bank account, 4. a piece of paper or an electronic document that shows that goods or services have been paid for, 5. to buy an item, 6. a person who buys in a store, 7. to give money in exchange for products or services, 8. an act or process of selling something or selling cheaper than usual, 9. a container used for carrying purchases, 10. a small piece of printed paper that gives you the right to buy something at a cheaper price a receipt Możliwe odpowiedzi: 1. a product that is sold at less than its usual price, 2. an amount of money that is taken off the usual cost, 3. sending money from the bank account, 4. a piece of paper or an electronic document that shows that goods or services have been paid for, 5. to buy an item, 6. a person who buys in a store, 7. to give money in exchange for products or services, 8. an act or process of selling something or selling cheaper than usual, 9. a container used for carrying purchases, 10. a small piece of printed paper that gives you the right to buy something at a cheaper price a coupon Możliwe odpowiedzi: 1. a product that is sold at less than its usual price, 2. an amount of money that is taken off the usual cost, 3. sending money from the bank account, 4. a piece of paper or an electronic document that shows that goods or services have been paid for, 5. to buy an item, 6. a person who buys in a store, 7. to give money in exchange for products or services, 8. an act or process of selling something or selling cheaper than usual, 9. a container used for carrying purchases, 10. a small piece of printed paper that gives you the right to buy something at a cheaper price a sale Możliwe odpowiedzi: 1. a product that is sold at less than its usual price, 2. an amount of money that is taken off the usual cost, 3. sending money from the bank account, 4. a piece of paper or an electronic document that shows that goods or services have been paid for, 5. to buy an item, 6. a person who buys in a store, 7. to give money in exchange for products or services, 8. an act or process of selling something or selling cheaper than usual, 9. a container used for carrying purchases, 10. a small piece of printed paper that gives you the right to buy something at a cheaper price

Read the text again and match each paragraph (1–6) with one of the following titles. One title doesn’t fit any of the paragraphs. A change in shopping habits Możliwe odpowiedzi: 1. 4, 2. Doesn't fit anywhere, 3. 3, 4. 5, 5. 2, 6. 6, 7. 1 Not lazy, just comfort-loving Możliwe odpowiedzi: 1. 4, 2. Doesn't fit anywhere, 3. 3, 4. 5, 5. 2, 6. 6, 7. 1 Worldwide concern Możliwe odpowiedzi: 1. 4, 2. Doesn't fit anywhere, 3. 3, 4. 5, 5. 2, 6. 6, 7. 1 A few tips: before and after you click on “buy” Możliwe odpowiedzi: 1. 4, 2. Doesn't fit anywhere, 3. 3, 4. 5, 5. 2, 6. 6, 7. 1 Financial issues Możliwe odpowiedzi: 1. 4, 2. Doesn't fit anywhere, 3. 3, 4. 5, 5. 2, 6. 6, 7. 1 How to get what you ordered Możliwe odpowiedzi: 1. 4, 2. Doesn't fit anywhere, 3. 3, 4. 5, 5. 2, 6. 6, 7. 1 Troubles in the online world Możliwe odpowiedzi: 1. 4, 2. Doesn't fit anywhere, 3. 3, 4. 5, 5. 2, 6. 6, 7. 1

Choose the correct word or phrase. Sometimes more than one option is correct.

1. It’s important to type the exact promo code shipping address PIN if you want to get your item on time.
   
   
2. Remember that every customer has buying rights customer law consumer rights so don’t hesitate to ask for your money back.
   
   
3. Make sure that the item you want to buy is available, so it must be in stock out of stock at stock.
   
   
4. Don’t worry if you can’t make a bank transfer, you may ask for the cash after arrival cash on arrival cash in arrival option.
   
   
5. Don’t buy the first thing you see – always compare prices and look for bargains price rise special offers if you want to pay less.
   
   
6. If you get a faulty product, always try to get money back a coupon a full refund.
   
   
7. Never hesitate to make a complain an argument a complaint because you have the right to be satisfied with your shopping.
   
   
8. Think twice and be sure that you want to place an order submit an order buy an order.