Before the journey, passengers should wait patiently in the queue until they get to the check‑in kiosk. There, they will collect their tickets and boarding passes after presenting a passport or ID. A pass should be attached to a car’s windshield. After parking the car in the designated space on board, passengers will need to take all their belongings with them to the passengers deck, as access to their cars will be restricted while at sea.

During the journey, passengers should remain on the passenger deck and not enter the car deck. They may use many commodities available, such as duty‑free shops. If they wish, they may also stay in a separate cabin. While on board, all passengers should remain vigilant to all safety instructions.

After the journey, all passengers will be asked to return to their cars and get ready to disembark. When they have left the ferry, all drivers must adjust their car lights to the left‑hand traffic and remember to drive on the left.