On the basis of the film “Airport passenger service”, assign the elements to the appropriate categories. Use the word bank.
Na podstawie filmu „Obsługa pasażerska portu lotniczego”, przypisz elementy do odpowiednich kategorii. Skorzystaj z banku słów.

baggage tags, ‘gate’ counters, flight dates and routes, carousels from which passengers collect their checked-in baggage, baggage complaints, ‘booking’, losing passenger suitcases, performing check-ins, individual numbers, damage to suitcases, problems that the passengers want to solve, passenger names, carrying out control activities before boarding, special tags put on suitcases, Baggage Complaint Offices, ‘check-in’ counters, Ticket Offices, Baggage Complaint Offices, ‘briefing’

On the basis of the film “Airport passenger service”, match the Polish terms with their translations.
Na podstawie filmu „Obsługa pasażerska portu lotniczego”, połącz polskie terminy z ich tłumaczeniami.

baggage complaint office, control activity, arrivals area, checked-in luggage, individual number, ticket office, complaint, baggage tag, check-in, carousel

On the basis of the film “Airport passenger service”, arrange the dialog in the correct order.
Na podstawie filmu „Obsługa pasażerska portu lotniczego”, ułóż dialog w odpowiedniej kolejności.

On the basis of the film/animation “Security check”, complete the sentences. Use the word bank.
Na podstawie filmu/animacji „Kontrola bezpieczeństwa”, uzupełnij zdania. Skorzystaj z banku słów.

cabin baggage, electronic equipment, security checkpoint, prohibited items, fluids, plastic bag, document check counter, metal detector

To get to the departure area, the passengers present their boarding pass at the ............................................ and pass security check.
Then, the passengers put their cabin baggage into the plastic tray on the conveyor at the .............................................
Safety rules for ............................................ need to be followed. You should also follow the rules on its maximum size.
When carrying ............................................ , the volume of each container cannot exceed 100 ml.
A container with a fluid has to be packed in a small one-litre ............................................ , and presented for security check.
Laptops and other large ............................................ have to be taken out of the bags and put into the tray on the conveyor.
............................................ found in baggage will not be allowed on board.
The passengers are obliged to take off metal items of their clothing before security check with a .............................................

On the basis of the film/animation “Security check”, arrange the sentences in a logical order.
Na podstawie filmu/animacji „Kontrola bezpieczeństwa”, ułóż zdania w logicznej kolejności.

On the basis of the hypertext “Check-in”, choose the correct answer.
Na podstawie hipertekstu „Odprawa biletowo-bagażowa”, wybierz poprawną odpowiedź.

produce his boarding pass, a passport, too heavy, checks his passport, would like to check in his cabin baggage, has no items of baggage to check in, take off his belt, prints his boarding pass and baggage tag, confiscate, print, too big, the security checkpoint, a restaurant, too light, packed his baggage himself, pay the extra fee, cancel his flight, has one suitcase to check in, the plane, check, take a few items out of the baggage, a metal buckle, something to declare, puts his baggage on the conveyor, check in his baggage, does not know who packed his suitcase, has lost his suitcase

The agent wants to ................................................................................ the passenger’s ticket and passport.
The passenger .................................................................................
The agent asks the passenger to be patient while she .................................................................................
The passenger asks if it is true that he will have to ................................................................................ during security check.
The officer confirms that if it has ................................................................................ , then it will be required.
When checking in the baggage, it turns out that it is a bit .................................................................................
The passenger decides to .................................................................................
The passenger .................................................................................
After the conversation with the agent, the passenger proceeds to .................................................................................

On the basis of the audio recording “Assisting passengers with disabilities and reduced mobility”, decide whether the following statements are true or false.
Na podstawie nagrania audio „Obsługa pasażerów niepełnosprawnych”, zdecyduj czy poniższe wypowiedzi są prawdziwe czy fałszywe.

The passenger does not use a wheelchair., The worker informs the passenger that passengers with reduced mobility are entitled to help based on to the guidelines included in the relevant Regulation., The calling passenger requires assistance because of his reduced mobility., The passenger has an additional question on behalf of his sightless friend., The calling passenger would like to find out if disabled people are allowed on board of a plane., If needed, the airline assists passengers departing from and arriving to specific places inside and outside the terminal., The airline does not allow to use electric wheelchairs., During flights, wheelchairs are not treated as baggage.

On the basis of the audio recording “Assisting passengers with disabilities and reduced mobility”, match the Polish terms with their translations.
Na podstawie nagrania audio „Obsługa pasażerów niepełnosprawnych”, dopasuj polskie terminy do ich tłumaczeń.

passenger with reduced mobility, electric wheelchair, assistance, mentally disabled passenger, airline, arriving passenger, carrier, wheelchair, hearing-impaired passenger, departing passenger

Based on the audio recording “Assisting passengers with disabilities and reduced mobility”, choose which form of help a given airline does NOT offer passengers with disabilities and reduced mobility.
Na podstawie nagrania audio „Obsługa pasażerów niepełnosprawnych”, wskaż, jakiej formy pomocy dana linia lotnicza NIE oferuje pasażerom niepełnosprawnym.